Fee and payment terms of the Reaging Medicine practice.
Reaging Medicine
Dr. Beata Lutomska-Kaufmann
Liebiggasse 4, TOP 6
1010 Vienna
Austria
These fee and payment terms apply to all medical services provided by Reaging Medicine, in particular telemedical consultations, online appointments and administrative services (e.g. prescription requests, medical certificates, laboratory referrals).
Reaging Medicine is operated as a private medical practice. All medical services are provided as private services. Patients may submit honorarium notes to their health insurance provider for partial reimbursement under the Austrian "Wahlarzt" system. Direct billing with statutory health insurance providers is not offered.
Advance payment is required for the following services:
Payment is processed via the payment service provider Stripe. Appointments and services are considered binding only after receipt of payment.
Appointments can be cancelled free of charge up to 48 hours before the scheduled appointment. Cancellations less than 48 hours before the appointment, or failure to attend (no-show), will result in the full fee (100 %) being charged.
To cancel, please send an email with your request to ordination@reaging-medicine.at at least 48 hours before your scheduled appointment.
In the event of timely cancellation (at least 48 hours before the appointment), the paid amount is refunded in full. Any transaction fees charged by the payment service provider are borne by the practice.
In case of late arrival the appointment may still take place, but the consultation time may be shortened without any reduction in the fee.
Telemedical consultations are considered full medical services in accordance with applicable professional and legal regulations. Diagnosis, treatment recommendations, prescriptions and medical confirmations may be provided via telemedicine where medically appropriate.
After successful online payment, patients receive a payment receipt by email.
Medical services are provided in accordance with current medical standards and with due professional care. Telemedicine does not replace an in-person medical examination in all cases.
Austrian law applies. The place of jurisdiction is Vienna, Austria, where legally permissible.